Terms of Use
Please read these terms carefully before using our service. Last updated: June 2026.
Terms of Use
These Terms of Use ("Terms") govern your use of the Canada eTA Apply website, application form, and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our Service.
By submitting an eTA application through Canada eTA Apply, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These Terms constitute a binding legal agreement between you and Canada eTA Apply.
Last Updated: June 2026
Service Description
What We Provide
Canada eTA Apply is a private travel assistance service that helps international travelers complete and submit their Canada eTA applications. Our service includes:
- AI-based assessment of your approval likelihood
- Guidance through the eTA application process
- Review of your application for accuracy and completeness
- Submission of your application to the Canadian government
- Customer support and assistance
What We Are NOT
- We are NOT affiliated with the Canadian government
- We are NOT an official government agency or department
- We do NOT guarantee eTA approval
- We do NOT make immigration decisions
- We are NOT authorized to offer legal immigration advice
Canada eTA Apply is a private, independent service. The official Canada eTA application can be submitted directly through the Canadian government at no additional cost beyond the government fee. We provide assistance and guidance, but our service is optional.
User Eligibility
By using our Service, you represent and warrant that:
You must be a legal adult in your jurisdiction to use our Service. If you are under 18, please ask a parent or guardian to apply on your behalf.
If applying for a minor, you confirm you have legal authority. You acknowledge that all information provided is accurate and truthful.
You confirm that your use of our Service does not violate any laws, regulations, or restrictions in your jurisdiction.
Your Responsibilities
Information Accuracy
You are solely responsible for the accuracy of all information you provide. You must:
- Provide truthful, accurate, and complete information
- Ensure your information matches your official documents
- Double-check all details before submission
- Report any errors to our support team immediately
Legal Compliance
- Do not provide false or misleading information
- Do not attempt to deceive Canadian immigration authorities
- Do not use our Service for illegal purposes
- Comply with all laws and regulations
Prohibited Activities
You agree NOT to:
- Use our Service for fraudulent purposes
- Provide false documentation or identity
- Attempt to bypass security measures
- Use automated tools to access our Service
- Harass or abuse our support team
- Reverse engineer or hack our website
- Interfere with Service operations
Consequences: Violation of these terms may result in account termination, legal action, reporting to immigration authorities, and denial of your eTA application.
Payment Terms
Service Fees
Our AI-based approval-likelihood assessment. This service does not involve submitting an application, so no government fee applies.
An all-inclusive fee for preparing and submitting your application as your authorized intermediary. This price covers both our assistance and the destination's official government application fee, so there's nothing further to pay. The total you see is the total you pay.
Refund Policy
Please refer to our separate Refund Policy for complete refund terms. In summary:
- Full refund (100%) if your application is rejected
- Partial refund (50%) if you cancel within 2 hours of submission
- No refund for approved applications or late cancellations
- No refund for AI-based assessment of your approval likelihood service
Billing Disputes
If you believe you have been charged incorrectly, contact our support team within 30 days of the charge. We will investigate and resolve legitimate billing disputes.
Limitation of Liability
CANADA eTA APPLY PROVIDES THE SERVICE "AS IS" WITHOUT WARRANTIES. WE ARE NOT RESPONSIBLE FOR:
- eTA application approvals or denials (made by Canadian government)
- Immigration decisions (made by border officers)
- Changes to Canadian immigration laws or policies
- Application rejection due to ineligibility
- Issues caused by incomplete or inaccurate information you provided
- Technical errors or system failures beyond our control
- Third-party service failures (payment processors, email, etc.)
Indemnification
You agree to indemnify and hold harmless Canada eTA Apply, our officers, employees, and agents from any claims, damages, or costs arising from:
- Your use of our Service
- Your violation of these Terms
- Your violation of any laws or rights of others
- False or misleading information you provided
- Your application rejection or eTA denial
Important eTA Application Information
eTA Does NOT Guarantee Entry
A valid eTA allows you to board a flight to Canada and enter Canada by air. HOWEVER, it does not guarantee entry. A border services officer has final authority to admit or deny you entry based on your admissibility. You must be prepared to answer questions and demonstrate the purpose of your visit.
Responsibility for Decisions
- All eTA approvals and denials are made by the Canadian government
- We cannot influence Canadian government decisions
- We are not responsible for application outcomes
- All border admission decisions are made by Canadian border officers
Honest Information Requirement
You must provide honest, truthful information in your eTA application. Providing false information is:
- A criminal offense in Canada
- Grounds for eTA denial
- Grounds for permanent entry ban to Canada
- Possible cause for legal prosecution
Intellectual Property
Our Content
All content on our website, including text, graphics, logos, and code, is owned by or licensed to Canada eTA Apply. You may not reproduce, distribute, or transmit any content without our permission.
Your License
We grant you a limited, non-exclusive license to access our Service for legitimate eTA application purposes. This license does not permit:
- Downloading our content for redistribution
- Creating derivative works from our content
- Accessing our Service through automated means
- Removing our copyright notices
Termination of Service
Termination by You
You may cancel your Service at any time. Refunds depend on your specific circumstances (see Refund Policy).
Termination by Us
We may terminate or suspend your access to our Service immediately if you:
- Violate these Terms
- Provide false or fraudulent information
- Abuse our support team or services
- Attempt to interfere with our operations
Effect of Termination
Upon termination, your right to use our Service immediately ceases. We may delete your information according to our data retention policy.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on this page. Your continued use of our Service after changes constitutes your acceptance of the updated Terms.
Material changes: For major changes, we will provide 30 days notice via email before they take effect.
Dispute Resolution
Informal Resolution
Before pursuing any legal action, please contact our support team to attempt informal resolution. Most disputes can be resolved quickly through communication.
Arbitration
You agree that any dispute arising from these Terms or our Service shall be resolved through binding arbitration rather than in court, except for claims of intellectual property infringement or emergency injunctive relief.
Class Action Waiver
You agree not to participate in any class action lawsuit against Canada eTA Apply. Any arbitration or legal proceeding must be on an individual basis.
Contact Us
If you have questions about these Terms or need to report a violation:
Email: info@canada.etavisa-apply.com
Response Time: We respond to all inquiries within 12 hours
Include: Your application reference number and specific concern
Acknowledgment: By using our Service, you acknowledge that you have read and understand these Terms of Use and agree to be bound by them.
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By continuing with your application, you agree to these Terms of Use.
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